Shipping policy

Purchases are shipped from our warehouse by courier.

Order Deliveries Will Be Made Between 9:00 AM – 6:00 PM (Monday–Saturday excluding public holidays).

For domestic orders, the estimated delivery timeframe is 5 to 7 business days from the date of dispatch. However, delivery times may vary based on the location and accessibility of the delivery area.

For international orders, delivery is typically completed within 7 to 10 business days from the date of dispatch. Please note that international shipping times may be subject to customs clearance and other unforeseen delays.

While we strive to adhere to the delivery timelines specified above, there may be circumstances that cause delays beyond our control. In such cases, we encourage customers to contact our customer service team for updates and assistance regarding the status of their delivery.

Goods will need to be signed for, upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative i.e., a family member, colleague, neighbour, etc. However, we take no responsibility for goods signed by an alternative person.

Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at time of placing the order.

We will not be responsible for damages after delivery.

For all claims for shortages or damages must be reported to customer service within 48 hours from the day of delivery.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

We will only be responsible for compliance with export and customs laws of India where the products are being shipped from. 

Owing to the possibility of expansion of business and operation in the international arena, the following terms shall govern the same. In case of international orders, the consignee must ensure compliance with import and customs laws of the country they are having the products shipped to. We will strive to fulfil all international orders from its end. However, the consignee will be responsible for the entry of the products to the country they have chosen to have the products shipped to and for compliance with all applicable laws pertaining to the same, including without limitation, payment of Customs Duty Charge / Import Duty / VAT /GST /other applicable government taxes on arrival in the destination country. We will not be able to confirm what these charges will be in advance and are not liable to pay these from our end. In the event and for any reason whatsoever, an order does not get cleared by customs in the destination country, the brand may, at its sole and absolute discretion, consider a refund of the customer’s order amount after deducting the shipping costs, return duty charges and any other charges incurred by the brand while processing the order and having the products shipped to the customer. The number of products ordered by the customer may exceed the total number permissible by their country for clearance upon arrival. In this regard, the customer must consider these limits placed by their country while ordering products from the brand.